Design Critique

Cinema Ticket Machine

manufacturer: Pathé Cinemas

This was actually not that bad! The funny thing was that nobody was using it. Everyone was standing in line for the counter instead, and that line was huge... I decided to give it a try and wondered why nobody was using it. Well, I didn't (really) find out..The machine has the usual touchscreen issues where you have to touch it 3 times for every selection. And when I didn't have enough money in the bank (sad me) and pulled out another card I had to start over entirely. It didn't remember my selections.Sorry for the bad pictures. I will go back there soon to make some better ones. I had to catch my movie!!

 


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Placed by Maxim
on Thursday August 23 2007 12:00:00 am

Need Redesign?


Yes

6

No

7
(13 x)Votes

What you can do?

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Discussion (6)

  • wrote: 2007-10-22 13:45:00 We have one like this in theatre "Lux" in Nijmegen, really easy to use, so I do it every time. Fortunatly, I have noticed the same "problem" as maxim, so there is no line for this machine. Maybe people think that the machine doesn't give them good seats?

  • wrote: 2007-10-23 20:49:00 the one in groningen pathe is permenently out of order<br /> the function and structure is good. and ofcourse no memory on a canceled order

  • wrote: 2007-10-24 14:40:00 One major issue with these is that your seat will be automatically assigned. No option to choose where you sit (when designated seating is availalbe)

  • wrote: 2007-10-24 18:41:00 With some airliners you can choose the seat you want upon booking. Should be easy to implement the same thing here. If you want to choose a seat, use the machine. Otherwise use the counter.

  • wrote: 2007-11-07 15:03:00 Same thing at my theater. No one uses them. There are 4 just sitting there with a line at the CS desk of about 15 people.

  • wrote: 2007-11-07 19:24:00 here in drachten we haven&#039;t got a ticket machine, but I think it&#039;ll be better to have one that works



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