Design Critique

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Cinema Ticket Machine by Pathé Cinemas

By Redesigner: maxim Placed on: 2007-08-23 00:00:00 This was actually not that bad! The funny thing was that nobody was using it. Everyone was standing in line for the counter instead, and that line was huge... I decided to give it a try and wondered why nobody was using it. Well, I didn't (really) find out.. The machine has the usual touchscreen issues where you have to touch it 3 times for every selection. And when I didn't have enough money in the bank (sad me) and pulled out another card I had to start over entirely. It didn't remember my selections. Sorry for the bad pictures. I will go back there soon to make some better ones. I had to catch my movie!!

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  • RuE

    RuE October 22, 2007, 1:45 pm "We have one like this in theatre "Lux" in Nijmegen, really easy to use, so I do it every time. Fortunatly, I have noticed the same "problem" as maxim, so there is no line for this machine. Maybe people think that the machine doesn't give them good seats?" reply

  • wazig

    wazig October 23, 2007, 8:49 pm "the one in groningen pathe is permenently out of order the function and structure is good. and ofcourse no memory on a canceled order" reply

  • afro

    afro October 24, 2007, 2:40 pm "One major issue with these is that your seat will be automatically assigned. No option to choose where you sit (when designated seating is availalbe)" reply

  • Mark

    Mark October 24, 2007, 6:41 pm "With some airliners you can choose the seat you want upon booking. Should be easy to implement the same thing here. If you want to choose a seat, use the machine. Otherwise use the counter." reply

  • Amanda

    Amanda November 7, 2007, 3:03 pm "Same thing at my theater. No one uses them. There are 4 just sitting there with a line at the CS desk of about 15 people. " reply

  • coen

    coen November 7, 2007, 7:24 pm "here in drachten we haven't got a ticket machine, but I think it'll be better to have one that works" reply